FAQHow to order? Answer:if customer just need prototypes,and quantity no more than 5 piece,so it's a simple process,click the right button to check the gerber fiel with CY customer service,then add it to shopping cart. then confirm the shipping cost. finally do the check out. if customer need medium quantity,click the online program to evaluate the price first. then copy the result ,send email to inquiry@CYindustrial.com together with the gerber. customer will get a confirmation email within a very short time.the feed back will including the shipping cost.finally customer can choose the right product to finish the payment online. if customer need mass production,the best ways is send email to get a competel quotation. How many shipping methods CY can provide？ Answer:CY provides 2 shipping methods.one is standard post-Air mail,the other is Express( including DHL,UPS,Fedex,TNT).you can choose the better one refer to your own situation. Where to tracking the pending orders? Answer:you can track your orders when you have logined in and you will find it in member center. What about the lead time for prototypes and mass production? Answer:for prototypes:3-4 days for 1-2 layers pcb, 4-5 dyas for 4 layers pcb,5-6 days for 6 layers pcb,8-9 days for 8 layers pcb, 10-12 days for 10 layers pcb. for mass production:8-10 days for 2 layers pcb, 10-14 days for 4 layers pcb. 12-16 days for 6 layers pcb.15-18 days for 8 layers pcb,etc.in fact if you send inquiry of multi-layer pcb,you will get a detail quotation including lead time How to contact CY when customers meet questions during shopping process? Answer:Customers can contat the sales online or email to CY to solved the questions. CY provide online communicate tool to do the serive job.everyone can contat the sales to make questions clearly |
